Privacy policy

This Privacy Policy describes how CIVSA PVT LTD (hereinafter called as CIVSA) uses personal data collected or received from CIVSA Customers through CIVSA E Commerce portal and all its associated portals owned by CIVSA.

Privacy Policy describes, the personal data collected or received by CIVSA, the types of personal data collected or received, how we use, share, and protect these data, how long we retain these data, your rights, and how you can contact us about our privacy practices.

When CIVSA Collect personal Data?

During initial Registration and on products or service ordering. CIVSA collects your personal data through online registrations, through the CIVSA website and APPs from every Customer of CIVSA.

Cookies. If you are logged in on to all the Websites of CIVSA and all its associated websites we may also use cookies or similar technologies that collect certain Website usage information when you access, view, and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites.

You at any time may disable cookies in your browser's settings. Note, as an intimation to you that if you disable the use of cookies, we like to mention that however, some of the features of the Website may not function properly.

What types of Personal Data collected from Customers of CIVSA?

We may collect the following personal data from you: such as e.g: Your Name, Age, Gender, Nationality, Date of Birth, Place of Birth, Marital Status, Spouse & Children details, Your PAN CARD details, Aadhar card details, Bank Account details to credit the Cash Incentives into your account Postal address, E-mail address, Mobile number and phone number, Product & Service preferences, purchasing habits, Purchasing history and Spending behaviour.

How CIVSA process the Data collected?

These above data are collected to help you, by managing your account, communicating with you processing the orders of products or services that we offer, to bank your Cash incentives, bringing in you contact with other Customers of CIVSA, performing accounting & other related activities.

Does CIVSA share Customer’s data?

CIVSA in any point of time does not sell, rent, or trade or publish your personal and sensitive data except as required by law and government authorities.

CIVSA may share your personal and sensitive data only with Government authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of others or ourselves.

How We Protect Personal Data?

We maintain appropriate technical and organizational security safeguards designed to protect the personal data of yours and also protect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

How Long We keep the Personal Data?

These collected personal data are kept as long as required to fulfil the purposes for which it is collected or except required otherwise by law.

Updates to Privacy Policy

We CIVSA may update this Privacy Policy from time to time and any such updates or changes to the terms of this Privacy Policy will be posted here on our website www.civsa.in .

Customers Rights

1 . Acceptance to this Privacy Policy happens when you electronically acknowledge acceptance of this Privacy Policy in effect at the time of use.

2 . Your rights under applicable law may include access to the personal data we process about you, the right to restrict the processing of your personal data, as well as the right to data portability, the right to have such personal data corrected or erased and you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. To exercise these rights, you should make a written request using our contact details given below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority.

3 . You also have the right to object, at any time, to the processing of your personal data which is based on CIVSA legitimate interests. Where we process your personal data for Hybrid E Commerce marketing purposes, you have the right to object at any time to such processing.

How to Contact Us?

If you have any doubts or comments or inquiries about this CIVSA Privacy Policy, we would like to update information which we have about you, or you may contact at support@civsa.in .